Refund & Cancellation Policy
Effective Date: September 25, 2026
At Technosquad, we are committed to providing professional digital marketing and technology services tailored to our clients' business requirements. This Refund & Cancellation Policy explains the terms applicable to cancellations, refunds, and service termination.
1. Service Cancellation
Clients may request cancellation of a service by contacting Technosquad through our official email address or other authorized communication channel.
Cancellation requests should be submitted as early as possible. Once work has commenced, cancellation may be subject to charges for the work, resources, advertising budgets, third-party services, and other expenses already incurred.
2. Refund Policy
Payments made for digital marketing services are generally non-refundable once the agreed services or project work have commenced, because our services involve dedicated time, resources, planning, research, campaign management, content creation, and other work performed specifically for the client.
If a refund is approved, the refundable amount will be determined based on the portion of services that has not yet been performed, after deducting any applicable costs or expenses already incurred.
3. Advertising & Third-Party Expenses
Advertising budgets paid to platforms such as Google, Meta, or other third-party advertising platforms are separate from Technosquad's service fees. Such amounts may not be refundable by Technosquad once they have been paid to or spent through the respective platform.
Similarly, payments made for third-party tools, software, domains, hosting, subscriptions, or other external services may be subject to the refund policies of those respective providers.
4. Project-Based Services
For website development, website design, branding, content creation, SEO projects, or other project-based services, any applicable refund will be determined according to the project stage and work completed at the time of cancellation.
Any advance payment may be retained to cover work already completed, resources allocated, and expenses incurred.
5. Monthly Services
For recurring or monthly digital marketing services, clients may request cancellation before the beginning of the next billing period. Cancellation after a billing period has started may not qualify for a refund for that billing period.
6. Client Responsibility
Clients are responsible for providing accurate information, required access credentials, materials, approvals, and feedback necessary for Technosquad to perform the services. Delays caused by missing information, delayed approvals, or circumstances outside our control do not automatically qualify the client for a refund.
7. Service Performance
Digital marketing results can depend on various factors, including search-engine algorithms, advertising platforms, competition, market conditions, customer behavior, website performance, and client cooperation.
Therefore, payment is for the agreed professional services and work performed, and not solely for a guaranteed ranking, traffic level, lead volume, or sales result unless specifically agreed in writing.
8. Refund Request Process
To request a refund, clients should contact Technosquad with their name, order or invoice details, service purchased, and reason for the request. Each request will be reviewed according to this policy and the applicable service agreement.
Approved refunds will generally be processed using the original payment method, subject to payment-provider processing times.
9. Exceptions
Technosquad may consider exceptions to this policy on a case-by-case basis where circumstances reasonably justify an adjustment or refund. Any exception must be approved by Technosquad in writing.
10. Policy Updates
Technosquad reserves the right to modify or update this Refund & Cancellation Policy when necessary. The updated policy will be published on our website with the revised effective date.
11. Contact Us
If you have questions regarding this Refund & Cancellation Policy or wish to submit a cancellation or refund request, please contact the Technosquad customer support team through the contact details provided on our website.
By purchasing Technosquad's services, the client acknowledges that they have read, understood, and agreed to this Refund & Cancellation Policy.
